Cookie Policy

TDA Group: Cookies Policy

This Cookies Policy sets out the basis on which TDA Group, use cookies and similar technologies on or in relation to our websites.

‘Essential cookies’ are automatically placed on your computer or device when you access our website(s) or take certain actions on our website(s). ‘Non-essential cookies’ and other technologies are only placed on your computer or device if you have consented to us doing so. You consent to us placing non- essential cookies on your computer or device by continuing to use our website with your browser settings set to accept cookies.

Web browser cookies

a) What is a Cookie?

A cookie is a small amount of data, a simple text file, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”), web browser from a website’s computer and is stored on your device’s hard drive. A cookie is created when a user visits a website using a programme called a browser (for example Internet Explorer, Firefox or Safari). Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we will assume that you are happy to receive all cookies on any TDA Group websites.

www.tda.uk.net
www.enterprisesouthwest.org
www.investintorbay.com
www.cockingtoncourt.org
www.torbayculture.org
www.epic-centre.co.uk
www.torvistahomes.co.uk
www.caseconsultants.net
www.ccscomplete.co.uk

A cookie isn’t a program itself and doesn’t actively do anything on a user’s computer. A cookie cannot be used to identify a user personally but they do contribute to improving a user’s experience of a website.

A cookie simply allows the website to read the contents of the cookie text file. The text file itself simply contains a unique identifier code; the site name and some digits and numbers.

b) Why are Cookies used?

Most websites will use cookies in order to improve the user experience by enabling the website to ‘remember’ the user, either for the duration of the visit or for repeat visits.
Cookies do lots of different jobs, such as:

  • remembering what items a user may have added to a shopping basket or an itinerary as the user moves between pages on a website
  • saving a user’s preferences to allow them to customise a website
  • measuring what users do on a website to ascertain which parts of a website are popular, how long they spend on a website, how often users return, where they come from etc

Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. TDA Group uses this type of information to help improve the services it provides to its users.

c) What Cookies are used by us?

Cookies are set by TDA Group website(s) (first party cookies) but may also be set by other websites (e.g. You Tube) that run content on the website’s pages (third party cookies).
Cookies can be set to remember a visitor for the duration of their visit (session cookies) or to remember a visitor for repeat visits (persistent cookies).

Appendix A lists the typical Cookies that can be used by TDA Group websites.

d) TDA Group cookies and how to reject cookies

You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other device. You can find more detailed information about how you can manage Cookies at the All about Cookies and Your Online Choices websites.
It is important to note that if you change your settings and block certain cookies, you will not be able to take full advantage of some features of TDA Group services, and we might not be able to provide some features you have previously chosen to receive.

e) Other information collected from web browsers

Your web browser may also provide TDA Group with information about your device, such as an IP address and details about the browser that you are using. If you have any concerns about the way that we use cookies or respect your settings, then please contact us at the address below

Changes to TDA Group Cookies Policy

This Cookies Policy may be updated from time to time. The date of the most recent revisions will appear on this page. Your ongoing use of TDA Group websites and services confirms your acceptance of this policy. If material changes are made to the Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice.

Contacting TDA Group about this Cookies Policy

If you any questions or comments about this Cookies Policy or to make a Subject Access Request please contact:

TDA Group Data Protection Manager
Tor Hill House, Torquay TQ2 5QW
(Email: dpa.manager@tda.uk.net)

Last modified: 16th March 2021

We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details are incorrect, please let us know and we will amend them.

Appendix 1 – Cookies on some or all of TDA websites in TDA Group

First Party Cookies

Cookie Name Cookie type / purpose Duration
ASPSESSIONID*
ASP.NET_*
Identification. These cookies identify a user, making it easier for them to use the dynamic features of the site without having to provide the same information again as they move from one page to another. Non-persistent ‘session’ cookie (until the website browser is closed).
cookielawinfo-checkbox-necessary This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category ‘Necessary’. 1 year
cookielawInfo – checkbox-non necessary Functional – to check if cookies can be placed Session
cookielawinfo – Consent Records the default button state of the corresponding category along with the status of CCPA. I works only in coordination with the primary cookie, viewed_cookie_policy 30 minutes
cookielawinfo-checkbox-non-necessary This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category ‘Non Necessary’. 1 year
Google Analytics
__utma
Performance: to measure and improve site quality through analysis of visitor behaviour. Persistent: 2 years from when set or updated.
Google Analytics
__utmb
__utmc
Performance: These cookies are used to record how long a visitor remains on the site. Used to measure and improve site quality through analysis of visitor behaviour Session (until the website browser is closed).
Google Analytics
__utmz
Performance: This cookie is used to record where a visitor came from – e.g. search engine traffic, ad campaigns and page navigation. Used to measure and improve site quality through analysis of visitor behaviour. Persistent: 6 months from when set or updated.
Google APISID or Google SAPISID Set by Double Click. This cookie is set through the site by advertising partners, and used by them to build a profile of the website visitors interests and show relevant ads on other sites. This cookie works by uniquely identifying browser and device 2 years
Google reCAPTCHA a.       Provides SPAM protection for contact forms

b.       CONSENT – Functional to store cookie consent preferences

a.       Session

b.       20 years

Google HSID Google uses this cooking for security. It contains digitally signed and encrypted records of a user’s Google account ID and most recent sign in time. This cookie allows google to block many types of attack, such as attempts to steal the content of forms that you complete on web pages 2 years
Google NID NID cookie contains a unique ID, Google uses to remember preferences and other information, such as preferred language (e.g. English), how many search results to be shown per page (e.g. 10 or 20), and whether to have Google’s SafeSearch filter turned on. Marketing/ Tracking – provides ad delivery or retargeting, store user preferences 6 months
Google SEARCH_SAMESITE This cookie is used to prevent the browser from sending this cookie along with cross site requests 5 days
Google SID Google uses this cookie for security. It contains digitally signed and encrypted records of a user’s Google account ID and most recent sign in time. This cookie allows Google to block any attacks such as stealing content of forms 2 years
Google SIDDC Google Analytics uses this security cookie to protect a user’s data from unauthorised access 1 year
Google _ Secure-3PAPISID; 3PSID; Secure 1PSID; Secure 1PSIDCC; 3PSIDCC; Secure 1PAPISID Used to deliver ads more relevant to user and their interests 2 years
Google – SSID Google set several cookies on any page that includes a Google map. They appear to include a mixture of pieces of information to measure the number and behaviour of Google Map users. 2 years
Google – UULE

Google – DV

Used to collect information about how visitors use the site and is used to compile reports to help make improvements 2 years
Google – OTZ Used by Google providing an aggregate analysis of website visitors 2 years
Hustle_module_show_count-social_sharing-3 Stores number of social shares 90 days
1P_JAR Sets a unique ID to remember preferences and other information such as website statistics and track conversion rates 1 Hour
PHPSESSID, Stores the PHPSESSID, required for functioning of the site Expires on browser close
Tk_ai Functional – stores a unique user ID Session
Viewed_cookie_policy Functional – stored if cookie banner/ message has been seen 1 year
Woocommerce_cart_hash Functional – Unique string showing data currently in basket/ cart 1 day
woocommerce_items_in_cart Stores number of items in a cart, required for functioning of the site Expires at end of the session
WordPress_logged_in_* Stores the logged in session id, required for functioning of the site Expires on browser close
wp-settings-time-1 Stores a unix time stamp for visit, required for functioning of the site Expires 12 months
wp_woocommerce_session_*.

 

Stores a unix time stamp for visit, required for functioning of the site Session
wordpress_test_cookie tests that cookies can be stored, required for functioning of the site expires on browser close

 

 

Third party Cookies

 

Cookie Name Cookie type / purpose Duration
ASPSESSIONID – sharedjs
.nmspace
.net
These cookies identify a user, making it easier for them to use the dynamic features of the site without having to provide the same information again as they move from one page to another. Session (until the website browser is closed).
YSC – Youtube This cookie is set by YouTube to track views of embedded videos Session

 

TDA Group is a trademark of Torbay Economic Development Company Limited and its subsidiary companies, and represents the values shared across the Group. TDA Group comprises the following trading entities: Torbay Economic Development Company Limited, Registered no. 07604855, also trading as “TDA” and “Enterprise South West”. Complete Facilities Management Services Ltd, trading as “Complete Cleaning Services”, Registered no. 10608599; Torvista Homes Ltd, (Registered no. 12044007); TEDC Developments (Registered no. 12015583); KAH Holdings Ltd (Registered no. 11088019); C & A Consultants (Torquay) Ltd, trading as “CASE Consultants”, registered no. 02773632. All registered in England with Registered Office at Tor Hill House, Union Street Torquay, TQ2 5QW